Job: Graduate Assistant (Technology & Distance Programs)

Jobing Description

Other Conditions:

* To begin Spring 2012, renewable based on performance, eligibility, and funding; to work with the Tech Support IT Specialist at the College of Education's Technology and Distance Programs (TDP) to support faculty and staff in general computer troubleshooting, deployment and user consultation. Summer employment is available contingent on workload and availability of funds. Continuance is subject to satisfactory work performance and availability of funds.

Duties and Responsibilities

1. Under the supervision of the TDP Tech Support IT Specialist, assist in the configuration, maintenance and deployment of faculty and staff computers, lab computers and classroom AV.
2. Duties include: initial system deployment and troubleshooting of Mac and PC systems, printers and scanners; deployment and maintenance of PC/Mac/Linux labs; deployment and maintenance of classroom AV, including LCD projectors; and user consultation on hardware and software.
3. Other related duties as assigned.

Minimum Qualifications

1. Full-time graduate student in good standing (3.0 GPA in ICS or related degree program
2. Customer-service attitude
3. Competence in both Windows and Macintosh applications
4. Experience in management and troubleshooting of Mac OS X and Windows XP/7 systems
5. Strong written and oral communications skills
6. Ability to work independently and as part of a team
7. Dependable, organized, and able to meet established deadlines

Desirable Qualifications

1. Experience mentoring or working with faculty and staff
2. Experience working in a higher education environment
3. Competence with system imaging
4. Experience with Linux systems

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To Apply:

To apply, submit by e-mail: letter of application explicitly and concisely outlining how you meet the minimum and desirable qualifications listed above, resume, names/phone/e-mail for three references, and transcripts (copies acceptable; however, official transcripts will be required upon hire) to Malia Mallchok, IT Specialist, Technology & Distance Programs (mallchok@hawaii.edu)

Inquiries:

1. Malia Mallchok; 808-956-3635; mallchok@hawaii.edu

The University of Hawai? is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, national guard absence, or status as a covered veteran.

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawaii may be viewed at: http://ope.ed.gov/security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.